Case Studies
RONDO FOOD is a leading manufacturer of snacks for dogs and cats in the private label sector
RONDO FOOD’s objective
To provide employees from the production environment with the necessary language tools in English to be able to meet the challenges of audits and tours in the production environment.
Our customized coaching solution:
- Establish a solid understanding of the required technical terminology in English with the employees on-site in the production environment.
- Simulate the execution of audits in the production setting using the necessary technical terminology.
- Simulate providing tours of the production environment to business partners with appropriate process explanations, utilizing the technical terminology required.
- Provide the developed technical terminology as a glossary, along with the dialogues from the simulated corporate scenarios in a digital English coaching folder
By considering their specific needs and goals, connTEXT enabled the employees to overcome language barriers and present themselves confidently and competently in English during audits and tours of the production environment.
LINEG The Lower Rhine Drainage Cooperative protects groundwater, cleans wastewater, regulates flowing water bodies, and develops watercourses in a natural way
Our brief from LINEG
To develop a linguistic solution for their employees that enables precise and knowledgeable communication in international presentations, with international colleagues in the water management sector, and when operating technical equipment.
Our customized coaching solution:
- Establish the technical vocabulary crucial for international presentations in the field of water management and for operating technical equipment in English with the employees on-site.
- Identify the necessary technical vocabulary required for international presentations and operating technical equipment.
- Small talk for use at international events.
- Simulate presentations of research findings using the necessary technical vocabulary.
- Exercises to enhance clear and persuasive expression.
- Practice operating technical equipment and facilities in English on-site.
After connTEXT’s English Coaching, LINEG’s employees were able to confidently and precisely use the required English technical vocabulary in international presentations and when operating technical equipment.
ICS International Card Services is a provider of international credit cards and financial services
Our brief from ICS
To coach their employees in precise and knowledgeable communication, both in handling technical terms and interacting with customers.
Our customized coaching solution
- Development and understanding of the specialized vocabulary in banking, including relevant terms, concepts, and processes, through intensive collaboration.
- Conducting simulated customer conversations, starting with greetings, and extending to detailed explanations of the company’s products and services.
- Exercises focused on enhancing participants’ ability to express themselves clearly and convincingly in English.
With connTEXT’s support, employees expanded and effectively applied their banking vocabulary and conducted customer conversations in English professionally and effectively.
